Contact Us

Need some help? You’re in the right place!

You’ve got questions - we’ve got answers! Whether it’s specific to one of our products (like what to do if you’re between sizes) or order-related (like starting a return), we hope to answer your questions FAST so you can get back to life.

Help Center

Visit our Help Center to learn more about how to track your order, pick the right size, start a return and much, much more! Get Help

Use our chat feature in the bottom right to message one of our customer care team

Live Chat

The quickest option!

Mon-Fri:

8:30AM to 5PM CST

Bot Answering Questions:

24/7/365

Send Us An Email

Submit a ticket with your question to let us know how we can help.

Open Mail

Still need help?

(866)712-7808

Mon-Fri

8:30AM to 5PM CST

Call Us

Customer Service

Customer Support

Our customer support team is available Monday - Friday from 8:30 a.m. to 5:00 p.m. Central time.

Give Us a Call

866-712-7808

Send Us an Email

Use our contact form to submit an email to customer support team. Click the “Support” icon on the bottom right of any page on our website. We typically respond within one business day (or faster).

Holidays

BraceAbility.com is closed on the following United States holidays. This may affect your shipping time and they will be accounted for in the estimated ship date listed on each product page.

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Helpful Links

Returns & Exchanges

Frequently Asked Questions