Contact Us

Need some help? You’re in the right place!

You’ve got questions - we’ve got answers! Whether it’s specific to one of our products (like what to do if you’re between sizes) or order-related (like starting a return), we hope to answer your questions FAST so you can get back to life.

braceability help center
Help Center
Visit our Help Center to learn more about how to track your order, pick the right size, start a return and much, much more! Get Help
Use our chat feature in the bottom right to message one of our customer care team
Live Chat
The quickest option!
8:30AM to 5PM CST
Bot Answering Questions:
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Send Us An Email

Submit a ticket with your question to let us know how we can help.

Open Mail
give us a call at 866-712-7808
Still need help?

8:30AM to 5PM CST
Call Us
Customer Service

Customer Support

Our customer support team is available Monday - Friday from 8:30 a.m. to 5:00 p.m. Central time.

Give Us a Call


Send Us an Email

Use our contact form to submit an email to customer support team. Click the “Support” icon on the bottom right of any page on our website. We typically respond within one business day (or faster).

Holidays is closed on the following United States holidays. This may affect your shipping time and they will be accounted for in the estimated ship date listed on each product page.


Helpful Links

Returns & Exchanges