Since you’re on this page, you must be curious to learn who we are and why we do what we do. Well, you’re in the right place! It’s important to us that our customers know who we are and what we stand for.
Our company was founded in 2012 in the basement of Shaun and Kendra’s home in Cedar Falls, Iowa. Since then, we’ve moved out of the basement and expanded to an office and warehouse! Here’s some more information to put our growth in perspective:
When it comes down to it, the BraceAbility team is focused on providing the latest and most affordable orthopedic braces and supports directly to our consumers at wholesale prices. We have five, hardworking departments that make up our team. Scroll down to learn what they do for you.
The operations team deals with all aspects relating to product quality, inventory, and money. They ensure that our products match the standards our customers expect. The operations team also keeps our company up and running!
Do you ever wonder who the people are behind our content? It’s our marketing team! They do everything from writing blog posts, making videos and maintaining our social media!
Our customer care representative’s main responsibility is to assist in solving any issues you may be dealing with. Sometimes things don’t go as planned - our representatives are there to fix it. If you have an issue, or if you're bored and want to chat, feel free to call us at 866-712-7808 to speak to Janet over the phone!
The warehouse crew works tirelessly to get your orders packaged and shipped so they can get to your door as soon as possible.
Our product design team works to develop new products and update current products, ensuring they meet the needs of our customers. On a daily basis, they do a lot of measuring, product testing, and product prototyping.
Our customer support team is available Monday - Friday from 8:30 a.m. to 5:00 p.m. Central time.
Give Us a Call
Send Us an Email
Use our contact form to submit an email to customer support team. Click the “Support” icon on the bottom right of any page on our website. We typically respond within one business day (or faster).
BraceAbility.com is closed on the following United States holidays. This may affect your shipping time and they will be accounted for in the estimated ship date listed on each product page.
New Year's Day