About BraceAbility

The CEOs of Braceability

Since you’re on this page, you must be curious to learn who we are and why we do what we do. Well, you’re in the right place! It’s important to us that our customers know who we are and what we stand for.

Our company was founded in 2012 in the basement of Shaun and Kendra’s home in Cedar Falls, Iowa. Since then, we’ve moved out of the basement and expanded to an office and warehouse! Here’s some more information to put our growth in perspective:timeline of braces sold through the years at Braceabilitymap showing the location of iowa and cedar falls

When it comes down to it, the BraceAbility team is focused on providing the latest and most affordable orthopedic braces and supports directly to our consumers at wholesale prices. We have five, hardworking departments that make up our team. Scroll down to learn what they do for you.

The operations team at BraceAbility

The Operations Team

The operations team deals with all aspects relating to product quality, inventory, and money. They ensure that our products match the standards our customers expect. The operations team also keeps our company up and running!


The marketing team at Braceability

The Marketing Team

Do you ever wonder who the people are behind our content? It’s our marketing team! They do everything from writing blog posts, making videos and maintaining our social media!  


the customer care team at BraceAbility

The Customer Care Team

Our customer care representative’s main responsibility is to assist in solving any issues you may be dealing with. Sometimes things don’t go as planned - our representatives are there to fix it. If you have an issue, or if you're bored and want to chat, feel free to call us at 866-712-7808 to speak to Janet over the phone!


The warehouse team at Braceability

The Warehouse Team

The warehouse crew works tirelessly to get your orders packaged and shipped so they can get to your door as soon as possible.


The product design team at Braceability

The Product Design Team

Our product design team works to develop new products and update current products, ensuring they meet the needs of our customers. On a daily basis, they do a lot of measuring, product testing, and product prototyping.


Customer Service

Customer Support

Our customer support team is available Monday - Friday from 8:30 a.m. to 5:00 p.m. Central time.

Give Us a Call


Send Us an Email

Use our contact form to submit an email to customer support team. Click the “Support” icon on the bottom right of any page on our website. We typically respond within one business day (or faster).


BraceAbility.com is closed on the following United States holidays. This may affect your shipping time and they will be accounted for in the estimated ship date listed on each product page.


Helpful Links

Return/Exchange Information 

Frequently Asked Questions