California Privacy Rights

About this Privacy Notice

Pursuant to the California Consumer Privacy Act of 2018 (CCPA), BraceAbility, Inc. is providing this California Privacy Rights Notice. This notice does not apply to personal information that we collect from job applicants, contractors, or employees.

Personal Information Collected and Disclosed

We collected and disclosed the following categories of personal information in the preceding 12 months as indicated with a check mark below:

Collected Disclosed
A. Identifiers such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.
 B. Personal information as defined in the California customer records law, such as name, contact information, education, employment, employment history and financial information.
C. Characteristics of protected classifications under California or federal law, such as gender and date of birth. X X
D. Commercial information, such as transaction information, purchase history, financial details, and payment information.
E. Biometric information, such as fingerprints and voiceprints. X X
F. Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
G. Geolocation data, such as device location.
H. Audio, electronic, visual, and similar information, such as images and audio, video or call recordings created in connection with our business activities.
I. Professional or employment-related information, such as job title as well as work history and experience. X X
J. Education information subject to the federal Family Educational Rights and Privacy Act, such as student records. X X
K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. X X

We collect this personal information from you and from other categories of sources such as: our affiliates; our customers; public and publicly available sources; our third-party resellers and referral partners, data suppliers and service providers; partners with which we offer co-branded services or engage in joint event or marketing activities; social networks; news outlets and related media; and the organization with which you are employed or affiliated.

We share this personal information with: our affiliates; our customers; our service providers, agents and representatives; joint venture partners; distributors, referral partners and integrators; the administrators authorized by your organization (if you access our services through a subscription administrated by your organization); licensors of third-party applications (if you access a third-party application on our services through a license agreement with the licensor); and other parties where required by law or to protect our rights.

We may use this personal information to: operate, manage, and maintain our business, to provide our products and services, to communicate with you, for our vendor management purposes, and to accomplish our business purposes and objectives, including, for example, using personal information to: develop, improve, repair, and maintain our products and services; process or fulfill a request or other transactions submitted to us; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions; comply with law, legal process, and internal policies; maintain records; exercise and defend legal claims; and fulfill legal obligations.

We disclose the above categories of personal information to: our affiliates; our customers; our service providers, agents and representatives; joint venture partners; distributors, referral partners and integrators; the administrators authorized by your organization (if you access our services through a subscription administrated by your organization); licensors of third-party applications (if you access a third-party application on our services through a license agreement with the licensor); and other parties where required by law or to protect our rights.

BraceAbility, Inc. does not sell personal information to third parties within the scope of the application of the CCPA.

Consumer Rights

You have the right to request that we disclose to you the categories of personal information we collected about you and the categories of sources from which we collected such information, the specific pieces of personal information we collected about you, the business or commercial purpose for collecting personal information about you, and the categories of personal information about you that we shared or disclosed for a business purpose and the categories of third parties with whom we shared or to whom we disclosed such information in the preceding 12 months.

You also have the right to request that we delete personal information we collected from you subject to certain exceptions.

You also have the right to not be discriminated against in pricing and services because you exercise any of your rights under the CCPA. BraceAbility, Inc. does not offer financial incentives or price or service differences to consumers in exchange for the retention or sale of a consumer’s personal information.

How to Make a Request

You may make a request for the disclosures or deletion described above by contacting our Support Team at support@braceability.com or by calling (866) 712-7808.

Customer Service

Customer Support

Our customer support team is available Monday - Friday from 8:30 a.m. to 5:00 p.m. Central time.

Give Us a Call

866-712-7808

Send Us an Email

Use our contact form to submit an email to customer support team. Click the “Support” icon on the bottom right of any page on our website. We typically respond within one business day (or faster).

Holidays

BraceAbility.com is closed on the following United States holidays. This may affect your shipping time and they will be accounted for in the estimated ship date listed on each product page.

 

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