Sales & Shipping Associate

General Description: is looking for someone to assist the day-to-day operations of our fast growing Ecommerce business.  This will include answering customer phone calls/emails, order processing, shipping orders, ordering stock & supplies, and possibly some basic accounting.  If your friends and previous co-workers describe you as friendly, detail-oriented, and resourceful this job could be perfect for you.  The position is 30-40 hours/week depending on the candidate’s interest.  The hours can be flexible but we answer the phones from 9:00 AM to 4:30 PM, Mon-Fri.  It could be perfect for a parent with kids in school, someone transitioning back into the workforce, or a recent college grad.

BraceAbility is a relatively new business founded in late 2011, but has been growing rapidly after being purchased in June 2012 by an entrepreneur with experience developing several successful Ecommerce businesses.  This is a great growth opportunity for someone who is willing to work hard, be diligent, and wants bigger opportunities for responsibility as the company grows.  We have a no drama culture and one of the best office locations in Cedar Falls.



  • Answering the toll-free 800# during business hours 
  • Responding to customer emails 
  • Order processing (drop shipments, shipping stock orders, sending tracking numbers) 
  • Ordering inventory for stock shipments 
  • Ordering shipping and office supplies 
  • Basic accounting  
  • Other marketing & merchandising projects as assigned

Required Qualifications: 

  • Must be detail-oriented
  • Must be friendly and get enjoyment from helping people
  • Must work fast and have a strong sense of urgency
  • Very comfortable working online all day
  • Self-directed and motivated but able to take advice and direction from others
  • Desire and ability to create win/win outcomes and simple & common sense solutions

Additional skills that will set you apart:

  • Previous experience in retail and sales, especially online
  • Experience selling or dealing with medical devices
  • Experience with accounting for a small business
  • Business degree not required but would be a plus


Please send a resume and cover letter to Shaun Linderbaum:  [email protected]



Our new downtown Cedar Falls office: downtown Cedar Falls office